关键词: 交通运输工程；运行服务水平；结构方程模型；需求响应式公交；测度；指标体系

Abstract: Demand responsive transit emerges as a new type of public bus that is promoted by an increasing number of cities to cater to some travelers’ pursuit of convenient and comfortable transport experience. In order to scientifically and reasonably assess the demand responsive transit service level and reveal the advantageous and disadvantageous links of demand responsive transit during the operation process, the factors influencing the operation service level were extracted from three dimensions, including the service level of road segments, service level of stations, and service level on the bus. Then, an operation service level index system made up of nine measurement indexes was established. Two evaluation models, that is the demand responsive transit actual operation service level model based on the set pair analysis and the passenger satisfaction model based on the SEM, were proposed; and the conclusions obtained from the two methods were compared and analyzed. The results suggest that the actual operation service level is assessed to be “relatively high”, while the operation service level based on the passenger satisfaction is assessed to be “ordinary”.

Key words: traffic and transportation engineering; operational service level; SEM; demand responsive transit; measurement; index system