中文核心期刊
CSCD来源期刊
中国科技核心期刊
RCCSE中国核心学术期刊

Journal of Chongqing Jiaotong University(Natural Science) ›› 2009, Vol. 28 ›› Issue (3): 600-603.DOI: 10.3969/j.issn.1674-0696.2009.03.31

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Research?on?Index?System?of?Evaluation?on?Maintenance??and?Service?Quality?of?Chongqing?Highway

WANG Fang1, 2, SU Xiao-jun1, 2, HU Xing-hua1, 2   

  1. 1.?Chongqing?Communications?Planning?Survey?&?Design?Institute,?Chongqing?400067,?China;??2.?Chongqing?Comprehensive?Transport?Research?Institute,?Chongqing?400067,?China
  • Received:2008-12-22 Revised:2009-03-04 Online:2009-06-15 Published:2015-04-15

高速公路养护及服务质量评价指标体系研究

王芳1,2,苏小军1,2,胡兴华1,2   

  1. 1.重庆市交通规划勘察设计院,重庆400067;2.重庆市综合交通运输研究所,重庆400067
  • 作者简介:王芳(1980—),女,山西阳泉人,硕士,主要从事交通工程及综合交通研究。Email:wangwenmin1980@163.com。

Abstract: Based?on?the?performance?requirement?of?highway?and?status?in?quo?of?Chongqing?highway,?the?evaluation?indexes?of?maintenance?and?service?quality?of?Chongqing?highway?are?selected,?and?the?quality?evaluation?system?which?is?simple,?predictable,?easy?available,?reliable?and?typical,?is?established.?Therefore,?this?system?can?help?to?solve?the?difficult?maintenance?problem,?to?improve?the?highway?service,?and?to?protect?the?users'?legitimate?fights?and?interests.

Key words: highway , maintenance quality , service quality , index system

摘要: 根据高速公路使用性能要求,结合重庆市高速公路服务现状,选取高速公路养护及服务质量评价指标,形成 具有简单、可测、易获得、可靠、典型性5大特点的高速公路养护及服务质量评价体系,有助于解决养护难等问题, 改善高速公路服务水平,保障使用者合法权益。

关键词: 高速公路, 养护质量, 服务质量, 指标体系

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